Image by Hudson Hintze

Leadworkz Signature Soft-Skill Series

Designing The Unique Customer Experience In The New Norm

  • A personalized customer service program for branch level (face to face), call centers (telephone skills) and email correspondence teams.

  • Customizable for different levels of position, from executives to the managerial level.

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On Stage
Conquering Your Show, Your Stage
  • A high impact presentation skills program for individuals at work

  • Customizable for different levels of position, from executives to the managerial level and for individuals of different roles at work

  • This Programme includes technical competencies on presentation skills, as well as post-training live assessments

  • Group coaching  is applicable upon request and programme customization

Inspire, Influence and Creating The Impeccable Impact With Your Audience
  • An effective communication  skills program  designed for  individuals at work; for different levels of position and roles at work

  • This topic covers the few critical scopes of communication  skill competencies, such as:

    • Communication​

    • Influencing

    • Negotiation

    • Objection handling

Business Meeting
Image by Mufid Majnun
Selling Made Easy When You Master It Right​
  • Customized sales training programme for business of different industries ranging from retail, Food and Beverages, hospitality, financial institution and other industries.

  • This topic covers the few critical scopes of sales skill competencies, such as :

    • ​Customer profiling

    • Handling price objection

    • Up-selling

    • Objection handling

    • Product presentation

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ALL PROGRAMMES CAN BE CUSTOMIZED BASED ON OUR CLIENTS' NEEDS, TRAINING OBJECTIVES AND OUTCOMES. CONTACT US TODAY TO FIND OUT MORE!