Leadworkz Signature Soft-Skill Series
Designing The Unique Customer Experience In The New Norm
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A personalized customer service program for branch level (face to face), call centers (telephone skills) and email correspondence teams.
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Customizable for different levels of position, from executives to the managerial level.
Conquering Your Show, Your Stage
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A high impact presentation skills program for individuals at work
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Customizable for different levels of position, from executives to the managerial level and for individuals of different roles at work
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This Programme includes technical competencies on presentation skills, as well as post-training live assessments
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Group coaching is applicable upon request and programme customization
Inspire, Influence and Creating The Impeccable Impact With Your Audience
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An effective communication skills program designed for individuals at work; for different levels of position and roles at work
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This topic covers the few critical scopes of communication skill competencies, such as:
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Communication
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Influencing
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Negotiation
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Objection handling
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Selling Made Easy When You Master It Right
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Customized sales training programme for business of different industries ranging from retail, Food and Beverages, hospitality, financial institution and other industries.
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This topic covers the few critical scopes of sales skill competencies, such as :
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Customer profiling
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Handling price objection
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Up-selling
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Objection handling
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Product presentation
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